Services
Five services, one accountable team
Every engagement starts with measurement and ends with a number you can check. Pick the level of coverage that fits — you can move up without switching vendors.
EmPower
FlagshipOur flagship fully managed program
- Unlimited support at one flat monthly fee
- Quarterly business alignment and roadmap
- Measurable scorecard improvement every quarter
Co-Managed IT
Reinforce the team you already have
- Your internal team keeps ownership
- We add tooling, escalation and depth
- Coverage for nights, weekends and vacations
Cerberus Security
Layered defense with proof
- 24/7 monitored detection and response
- Phishing defense and user training
- Compliance-ready reporting
Cloud Hosting
Your servers, without the server room
- Private hosted infrastructure
- Tested backups and failover
- Predictable per-user pricing
VoIP
Phones that follow your people
- Softphone, desk phone and mobile
- Auto-attendant and call routing
- One vendor for voice and IT
Inside EmPower
A full IT department, in four parts
EmPower isn’t a bigger help desk. It’s four disciplines running at once, priced flat per user.
Technical Assessments
Continuous scoring of security, backup, patching and infrastructure against our 7-pillar standard.
Business Alignment
Quarterly sessions that translate technical risk into business priorities and budget.
Centralized Services
Automation, monitoring and patching delivered from our platform, not from someone’s memory.
Unlimited Support
Flat-fee unlimited help desk so your team never hesitates to ask for help.
Proven results
What these services actually changed
Hover a card for the full story — every number here came off a client scorecard.
Compare
What’s included at each level
No hidden asterisks. This is the same table our team quotes from.
| What’s included | Secure StartEssential protection and monitoring | Co-ManagedSupport your internal IT team | EmPowerBest valueFully managed, flat fee |
|---|---|---|---|
| 24/7 monitoring | |||
| Managed endpoint security | |||
| Backup with restore testing | |||
| Patch management | |||
| Help desk for end users | Shared | Unlimited | |
| On-site support included | |||
| Quarterly business reviews | |||
| MBIT scorecard and roadmap | |||
| Dedicated technology advisor | |||
| Flat per-user pricing |
Cerberus Security
How an attack unfolds — and where we stop it
Ransomware is rarely a single moment. It’s a week-long sequence with four chances to interrupt it.
Minute 0 — the attack
Phishing email lands in an inbox
Cerberus
Email defense quarantines the payload
Hour 1 — the attack
Credentials harvested and reused
Cerberus
MFA and impossible-travel rules stop the login
Day 1–3 — the attack
Attacker quietly maps your network
Cerberus
Monitored EDR flags the reconnaissance
Day 4–7 — the attack
Backups targeted, then encryption fires
Cerberus
Immutable backups and isolation contain it