Measurably Better IT®

Score your current IT provider

We publish the same 7-pillar framework we’re judged on. Rate your provider against it and see exactly where the gaps are.

20 minutes, no pitch — you leave with a written next step.

Flat monthly fee — no surprise invoices 6-month test drive, cancel anytime 100% Tennessee-based support team
Rate one pillar — see how your provider stacks up
Score your provider
Step 1 of 3

Could your provider hand your insurer documentation of your security controls today?

Three questions. No email needed to see your result.

Building your result
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    Answer the first question to see this update.

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    Years serving Tennessee
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    Service requests resolved
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    Client organizations
    #0
    MSP 501 world ranking
    CRN Pioneer 250Channel Futures MSP 501 · #64NextGen 101Microsoft PartnerBBB AccreditedGoogle 4.9 ★CRN Pioneer 250Channel Futures MSP 501 · #64NextGen 101Microsoft PartnerBBB AccreditedGoogle 4.9 ★
    Four commitments

    What you can hold us to

    Flat fee, always

    One predictable monthly price per user. We win when you have fewer problems, not more hours.

    Tennessee-based

    Real engineers in Cookeville and Nashville who can be on-site, not a queue three time zones away.

    6-month test drive

    No decade-long lock-in. Judge us on the scorecard and leave if the numbers don’t move.

    Measurable results

    Every quarter you get a scored report card. Better IT is a number here, not a feeling.

    Measurably Better IT®

    The 7-pillar scorecard

    Scored quarterly by your Technical Alignment Manager, reviewed with your vCIO, and shared with you in plain language.

    Sample quarterly MBIT scorecard

    7 pillars · scored every quarter
    SecurityOptimized · 92
    Backup & RecoveryOptimized · 88
    InfrastructureManaged · 80
    Support ExperienceOptimized · 94
    ComplianceManaged · 76
    Strategy & RoadmapManaged · 72
    Innovation & AIEmerging · 58

    You see this every quarter alongside your roadmap — so “better IT” is a number you can hold us to.

    “For the first time we can see what our IT is actually doing. The quarterly scorecard changed how we budget.”
    Dana Whitfield · CFO, Cumberland Orthopedic Group | Healthcare
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    Who you’ll work with

    Real people, in Tennessee

    Not a queue three time zones away.

    JS
    Jeff Sumner
    Chief Executive Officer
    AC
    Adam Cheatham
    Chief Technology Officer
    LC
    Lindsey Carter
    Director of Client Experience
    CL
    Coby Lonas
    Director of Growth
    RK
    Rachel Kim
    Security Operations Lead
    TB
    Tom Bradshaw
    Lead Solutions Architect

    Judge us on the numbers

    Start with a 20-minute conversation. If the scorecard doesn’t move in six months, walk away.

    Schedule your call
    ✓ Flat monthly fee — no surprise invoices✓ 6-month test drive, cancel anytime✓ 100% Tennessee-based support team✓ No tech talk, no long-term lock-in