Work with a purpose
Help businesses understand how technology can reduce risk, improve productivity, and support better outcomes.
Your marketing assistant welcome guide
Welcome to
the team.
Let’s grow together.
You don’t need to know every tool on day one. Bring your curiosity, care for the details, and willingness to learn. We’ll build from there.
Start your learning journey01 / Meet EpiOn
Better technology.
Better business outcomes.
EpiOn is a managed IT service provider serving businesses across Tennessee. Our promise—Measurably Better IT®—keeps the focus on what technology makes possible for our customers, not just the technology itself.
Marketing helps make that promise understandable. We start with the customer’s problem, explain the value clearly, and support our claims with evidence.
Get to know EpiOnWhy this is a great place to build your career
Guidance as you grow
Learn with structured training, direct guidance, and regular feedback from the Marketing Director.
Experience beyond one channel
Build practical skills across social media, events, campaigns, writing, design, and reporting.
Modern tools, real judgment
Use AI-assisted workflows while developing the human skills that matter: accuracy, empathy, clear communication, and good decisions.
02 / Your role
Bring the plan
to life.
As Marketing Assistant, you help execute EpiOn’s marketing plan. You report to the Marketing Director, who provides direction, priorities, and feedback as you take on more ownership.
What success looks like
- Accurate work delivered on time
- Organized campaigns and events
- On-brand work ready for review
- Clear communication and steady growth
Keep the work organized
Maintain tasks, deadlines, files, and status updates in the Growth Portal. Flag blockers before they become missed commitments.
Create with care
Prepare social posts, campaign copy, graphics, emails, pages, and presentations using approved briefs and templates.
Support events and follow-up
Help coordinate promotion, materials, logistics, and the next touch after webinars, conferences, and other events.
Review, report, improve
Check facts, links, spelling, and brand standards. Bring useful results and questions back to the Marketing Director.
03 / Education & resources
Your learning starts here.
Get the big picture with the platform review, explore the Loop Marketing + AEO presentation, then work through the course lesson by lesson. The presentations and Loop Marketing reading lessons are open—no sign-in needed.
Public presentation · v5
Loop Marketing + AEO 101 · v5
Learn Express, Tailor, Amplify, and Evolve—and how accurate, useful content supports AI-powered discovery.
90 minutes · Presentation overview
Open presentationPublic presentation · v4
EpiOn Growth Portal — platform review
See how customer context, content, campaigns, events, and measurement fit together across the Growth Portal.
45 minutes · Presentation overview
Open presentationFrom the Learning Center
Loop Marketing + AEO 101
One system, two disciplines — Loop Marketing and Answer Engine Optimization in the EpiOn Growth Portal
14 public reading lessons · About 180 minutes of study
Start trainingWhat you’ll learn
- Build a loop from an objective and customer need.
- Create useful, evidence-backed content.
- Understand AEO and measure results honestly.
- Apply brand, privacy, and human-review standards.
- Bring learning into the next campaign.
The full 235-minute course includes a staff-only sandbox and final assessment. Sign in to save progress and complete those activities.
Frameworks & everyday tools
Use these resources to learn EpiOn’s approach and the tools you’ll use with the team. Links open in a new tab; some providers require sign-in or an email address.
MBIT Framework
Read the Measurably Better IT Framework whitepaper. The document may ask for your email address.
ConnectWise University
Watch these courses using your ConnectWise account. Ask your account administrator for access if needed.
Zultys phone system
Learn how to use the Zultys phone system, including calls, contacts, and voicemail.
Cerberus / CIS Controls
Read the CIS Controls to understand the premise behind our security architecture. The document may ask for your email address.
HubSpot Academy
Explore HubSpot’s training videos and courses. A free HubSpot Academy account is needed to take courses.
04 / Your working toolkit
The right resource.
The next useful step.
The presentations and Loop Marketing reading lessons above are public; external training may require a provider account. These workspaces require your EpiOn account and the appropriate access—ask your Marketing Director to confirm your setup.
Growth Portal
Your home for work, customer context, and connected marketing tools.
Staff accessMarketing projects
Keep tasks, owners, deadlines, and reviews in one place.
Staff accessDesign Studio
Work from approved assets and templates.
Staff accessEvents
Coordinate event plans, materials, and follow-up.
Staff accessLoop OS
Connect an objective to content, evidence, decisions, and learning.
Staff accessLearning Center
Complete coursework and keep your own learning record.
Staff accessStart with a conversation, not a guessing game.
At your first check-in, confirm your priorities, who reviews your work, which tools you need, and how to flag a blocker. Ask what “done” looks like for your first assignment, and agree on a time to review what you’ve learned.